If you wish to raise a complaint about the service you have received, we’ll aim to address them in a timely and effective manner.

For any complaints, please e-mail us on info@chiphosting.co.uk - this inbox will go directly to our senior management team here at Smart Hosting. Once received, your complaint will be acknowledged via e-mail and one of our managers will investigate your complaint thoroughly and aim to have a resolution provided within three working days.